verified Trusted Warranty

Guarantees and Post-Sale Service

Total Peace of Mind: Assured 12-year coverage for your energy independence. At QuantumX Energy, we don't just install panels, we protect your future.

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Coverage Details

solar_power Gold Standard

Solar Panels

25 Years Production

Superior efficiency over 85% after 25 years
Resistance to hail and extreme winds
Coverage for manufacturing defects

* Excludes damage caused by negligence or vandalism.

Inverters

10-25 Years

24/7 monitoring via app
Protection against voltage spikes
Hardware replacement included

* Optional extension available for batteries.

engineering Workmanship

Quantum Installation

5 Years

Sealing and waterproofing warranty
Certified structural stability
Annual technical recertification

* Performed by our own certified technicians.

Claim Process

Five simple steps to resolve any issues with your system.

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1. Identification

Detect the anomaly in your monitoring app.

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2. Documentation

Upload photos and description to the client portal.

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3. Remote Review

Our engineers evaluate the failure via OTA.

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4. Technical Visit

A technician travels to your home in < 48h.

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5. Resolution

Repair or replacement successfully completed.

Start a Claim

Included Maintenance

All our systems include the first year of preventive maintenance completely free. We ensure maximum performance from day one.

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Optimized energy savings

Semi-annual cleaning and inspection.

Basic Plan

$99 / year

1 Annual panel cleaning
System health report
Priority phone support

Select Plan

RECOMMENDED

Premium Plan

$199 / year

2 Annual panel cleanings
Proactive 24/7 monitoring
Free labor on breakdowns

Select Plan

Support Center

Need help? Choose the channel that suits you best.

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Call Us

+1 (829) 349-4843

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Instant attention 24/7

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Email

support@quantumxrd.com

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Client Portal

Online ticket management

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Live Chat

Talk to an agent now

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Technical Centers

Find your local office

Frequently Asked Questions

What exactly does the 12-year warranty cover?

Our 12-year warranty covers linear energy production. We guarantee your panels will perform at least 85% of their nominal capacity after a quarter of a century. It also covers manufacturing defects in materials and structure.

How do I request an urgent repair?

You can call our toll-free support number or open an "Urgency" ticket through our Client Portal. Critical breakdowns are attended to within a maximum of 24 hours.

Does the warranty transfer if I sell my house?

Yes, our warranties are tied to the installation and the address, which adds resale value to your property. We only need the new owner to register in our system.

Success Stories

Our clients value our speed and post-sale commitment.

"We had a problem after a strong storm and QuantumX Energy sent a team in less than 24 hours. Everything fixed under warranty with no hidden costs."

Carlos Martínez

Sosua, DR

"The monitoring system is excellent. They detected a microinverter underperforming before I even noticed and came to replace it."

Lucía Fernández

Puerto Plata, DR

"The transparency in the warranty contracts gave me the confidence to invest. 2 years later, everything still works like day one."

Andrés Rivera

Cabarete, DR

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